Vortex Kernel Hub values your privacy and complies with Malaysia’s Personal Data Protection Act 2010 (PDPA). This policy explains how we collect, use, and protect personal data when you access our website or submit an inquiry.
We collect personal information that you voluntarily provide through contact forms, including your name, email address, company name, focus area, and message content. We also collect technical data such as IP address, browser type, device identifiers, and usage patterns through standard server logs.
Your information is used to respond to inquiries, provide requested services, improve site usability, and maintain security. We do not sell or rent your personal data to third parties. We may use aggregated data to understand learning interest trends and to improve our digital resources.
We use Cloudflare services for performance optimization, DDoS mitigation, and security monitoring. Cloudflare may process IP addresses and traffic metadata to protect the site and ensure stability. This processing is necessary for legitimate interests in providing secure access.
We use essential cookies to maintain site functionality and preference settings. Analytical cookies may be used to measure site performance and user navigation flows. You can manage cookie preferences by using the cookie banner or updating your browser settings.
We retain personal data only for as long as necessary to fulfill the purpose for which it was collected or to comply with legal and regulatory obligations in Malaysia.
We implement security measures including access controls, data encryption in transit, and infrastructure monitoring. However, no online transmission can be guaranteed to be fully secure, and we encourage safe data practices when sharing information.
Our site may contain links to external resources. We are not responsible for the privacy practices of those sites and recommend reviewing their policies independently.
You have the right to request access to, correction of, or deletion of your personal data, subject to PDPA requirements. To submit a request, contact us at [email protected].
We may update this policy periodically to reflect changes in legal requirements or service operations. The latest version will always be available on this page.
For privacy-related inquiries, please contact us at [email protected] or call +60 3-8605 2147.